ICICI Bank, India’s largest private sector lender, is all set to expand its network in a bid to boost retail operations. It will add about 400 more branches and 1,000 ATMs across the country in the current financial year.
As detailed by ICICI’s managing director and CEO Chanda Kochhar, a research carried out by the bank showed that customers value a wide-branch network. In addition, the proximity to the bank branch from their homes plays a key role in terms of evaluation done by an individual, Press Trust of India reported. “We believe that a wide branch network is a cornerstone in retail banking. Keeping this in mind, we plan to add around 400 branches this fiscal. We also plan to expand our ATM network by adding over 1,000 ATMs,” Kochhar was quoted as saying by the agency.